Volunteer FAQ

Volunteer Frequently Asked Questions:


How old do I have to be to volunteer?

Construction: You must be at least 16 to work on the construction site (under age 18 must be accompanied by a supervising adult).

ReStore: You must be at least 14 to work in the ReStore. Too young to volunteer? Get ideas for various youth projects that reflect the Habitat mission.

Do I have to register with Habitat STW prior to going to the job site?

Yes, we ask that all volunteers register prior to volunteering in the ReStore and on the construction site. This helps our staff plan the day's work! To register for a volunteer day please click here and follow the prompts.

Do I have to have previous construction experience?

No, our skilled construction crew and ReStore employees will work alongside you, guiding you through the day's tasks. We only ask that volunteers be open to learning new skills!

How do I submit my on-line registration form?

Construction: Please use this Volunteer Portal to schedule your volunteer day. All construction volunteers are asked to register at least 2 business days before their volunteer date. Please contact our Construction Volunteer Coordinator Katie Melucci with any questions at 985-893-3172 ext. 222 or via email.

ReStore: Please use this Volunteer Portal to schedule you volunteer day. Please contact our ReStore Volunteer Coordinator Sarah Ertz with any questions at 985-893-3172 ext. 221 via email.

If you would like to register a group to volunteer please contact Sarah or Katie.

Who should I look for when I arrive on site?

Construction: Please check in with any member of our construction staff when you arrive. Our staff should be wearing an orange Habitat STW t-shirt.

ReStore: Please check in under the Volunteers Welcome site in the front of the store. You can ask any of the staff for assistance, your main contact will be Sarah Ertz or Peggy Roberts.

Is water provided on site?

Yes, we have jugs of water on site and in the ReStore. We ask that you bring a water bottle that can be filled.

Do I have to be on the construction site at 8:30 am?

Yes! Our construction sites open at 8:30. All volunteers must be there ready to go at that time because the day starts with a mandatory safety orientation and assignment of jobs.

What is the address to my volunteer site?

Construction: When you sign up for your volunteer day, you may not be given as exact address. Don't worry! You will be emailed a site address two days before your scheduled volunteer day.

ReStore: You will always be volunteering at 1400 North Lane, Mandeville LA 70471. The ReStore is located on Highway 59 behind the Prieto Fire Station.

What should I wear?

Closed-toe tennis shoes or boots are required. Clothes you don't mind getting dirty are strongly encouraged. Long pants are suggested for safety. Please avoid wearing jewelry, because it can easily get damaged or lost. When working on our construction site please take weather into consideration as you will be working outside!

What should I bring?

Whether you are volunteering in the ReStore or on the construction site please bring a water bottle, we will have water on location. All tools and personal protective equipment are supplied. If you wish to bring your own tools or PPE please be sure to label everything. If you are volunteering all day remember to bring lunch and a snack with you.

Do I have to volunteer all day?

Construction: When you are volunteering on the construction site it is preferred for you to volunteer all day, from 8:30 am - 3:30 pm. We do offer a morning shift from 8:30 am - 12:00 pm. All volunteers need to be on site to start the day at 8:30 am. If you have to leave at a time other than 3:30 pm we ask that you let your construction supervisor know in the morning.

ReStore: Volunteer shifts at the ReStore are very flexible and can be scheduled ahead of time to fit your schedule. We prefer that all ReStore volunteers are with us for a four hour shift.

What if I still have questions?

Construction: Please contact Katie Melucci with any questions at 985-893-3172 ext. 222 or via email.

ReStore: Please contact Sarah Ertz with any questions at 985-893-3172 ext. 221 via email.
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